Performs a variety of duties in support of the Morale, Welfare &Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, trips, tours, outings, party and picnic rental equipment, resale tickets and outdoor recreation including assisting the Auto Hobby program.
Provides customer service, information and support of Community Recreation including Auto Hobby programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies. Stock, organize and prepare rental equipment.
Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories, items and completes inspections upon return. Notifies supervisor or program lead of damage or loss has occurred, and provide proposed actions. Ensures all rental check-out forms are properly completed and reservation and check-out procedures are followed. Able to prepare workshops, clinics, and events including but not limited to camping, backpacking/hiking, canoeing/kayaking, and sporting events. Assists in day-to-day administration of multiple programs to which assigned including the Auto Hobby Program. Tasks include submission of event after-action reports, patronage data collection and entering program data.
Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Prepares work orders. Completes statements or interim repairs to ensure a safe environment.
Provides support for Community Recreation event set up and break down. Performs other duties assigned as they pertain to the duties of this position or assigned to any other department activities including the Auto Hobby programs.
KNOWLEDGE, SKILLS AND ABILITIES:
Combination of experience related to customer service and or recreation activity based functions. Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing. Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests. Knowledge of the functions, procedures, and operations of recreation activities. Must have strong customer service skills. Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures and print production
MINIMUM REQUIREMENTS: Incumbent must have a high school diploma or equivalent, and must have above average computer skills. Must have excellent customer service skills and must be able to speak in public. Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises. Above basic computer skills. Preferred Texas State Inspection Inspector Certification and Automotive Skills Equivalency (ASE). Care training preferred. CPR and first aid preferred.
PHYSICAL DEMANDS: Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require working outside for special events for extended periods of time.
HOW TO APPLY: Forward a “Non-appropriated Fund Federal Employment application” to MWR Department, NAF Personnel, Naval Air Station, 601 Nimitz Ave, Kingsville, TX 78363 or E-mail address: . KNGV_MWRPERS@NAVY.MIL. Website for job announcement and applications: www.navymwrkingsville.com.
Include the following:
Resume (Include name and contact information for at least three (3) professional references in your resume)
Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
If claiming Veteran's Preference, completed SF-15 and a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, official statements, proof of service, etc.). Is required.
If claiming Gold Star Veteran's Preference, completed SF-15 and a legible copy of DD-1300 as well as any other supporting documentation (official statements, document of service, court decree, etc.) is required.
If claiming Military Spouse Preference, a copy of sponsor's orders (applicable for NF-03 and below or equivalent).
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.
EMPLOYMENT: As a condition of employment, selectee(s) is required to participate in the Direct/Deposit/Electronic Fund Transfer. This is a standard method of payment. Must successfully pass a National Agency check with inquiries (NACI).
This program subjects all civilian appropriated and non-appropriated fund employees to drug testing. We are an E-Verify Participant.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should
e-mail their request to CNI_SE_HQ_N9_NAFJOBS@NAVY.MIL to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.